Since illumin8 started out in May 2015. Claire never imagined that illumin8 would prove to be so popular. Claire started with two sets of LED letters (spelling “LOVE” and “MR & MRS”). Now, she has stock of over 60 letters and numbers (all made to order), as well as owning the largest stock of LED dance floors, cherry blossom trees and more!
Adding a special touch to a clients’ wedding day or event is so important and something illumin8 have grown to be very passionate about. illumin8 eat, breath and sleep weddings. Claire treats every single bride like they are the only client! illumin8 has helped out brides that haven’t even booked anything with us, but have been let down by other suppliers. Its not a job to Claire, its a passion. This passion has lead illumin8 to have a great reputation within the industry! Priding ourselves on customer service, and providing that special touch to our clients’ day. As illumin8 know how important it is, not only for them, but for the business too.
Our dance floors have such a great reputation for being the cleanest in the business. illumin8 spend tireless hours maintaining the finish of the floor and network with like-minded businesses to always get the best out of our product. There is something really satisfying about delivering something that you put your heart and soul into, especially when people contact us to ask what we do to make our floors look so good! We heavily promote this key point throughout social media and have other dance floor companies from around the world following and liking our posts and often asking for advice on how to be like us!
Having never prompted our clients for reviews, we are so lucky that work and efforts speaks volumes as we have an impressive review section on our Facebook page. illumin8 has, to date, never had a single complaint, which is because of how hard we work; clients have their expectations met and exceeded. That’s why we do what we do, we love hearing how we’ve added value to someone’s day.
We are excited to continue growing and of course are even more excited to be able to add some sparkle along the way!